After the quote
A client signs a builder’s quote, then hears nothing for two weeks. Then the same quote, sent with a story from her side.
Work
The work.New films every weekday, and earlier client work.
From 18 to 80
An 18-year-old won’t read a list of services. She’ll watch her own life with one firm, from her first tax return to eighty.
SAP go-live Monday
A maintenance planner can’t raise a work order on go-live Monday. Then the same project starts with the end.
The moment the rules matter
Staff passed the compliance quiz. Then a busy morning, and the moment the slides never showed them.
The business in the owner’s head
A practice that runs on one person’s memory, and the new starter who has to learn it.
Go-live night
A hospital system goes live at midnight. At 2 am, a night nurse can’t find the medication screen.
Teams working together
HR, IT and Facilities each did their part. On Monday, the new starter had no laptop and no pass.
In productionA product, in useFilm-style
A small maker’s product, shown from the buyer’s side.
In productionOne story, five piecesSeries
A main story and four short episodes for a month of LinkedIn.
In productionA story lesson for Rise 360Cartoon
A story, then their turn, built into a Rise 360 lesson.
In productionKickoff: the finished programmeCartoon
A whole programme, department by department, as one person’s first week after go-live.
Earlier client work
Earlier client work, 2018 to 2023. Made with the tools of the time. Same method.
Stakeholders flew in from across Australia. A two-minute story of one patient took the place of a 40-page PowerPoint.
The change programme, explained to 2,500 aged-care staff.
The new visit-scheduling software on iPad and web, shown the way staff would use it.
A whole delivery project, explained in under a minute.
What the firm does for a client at each stage of life, and the difference it makes over a lifetime.
Contact
Start a conversation.Tell me what you need, and when.
A line or two is enough. I’ll come back to you by email.
Prefer LinkedIn? Message Ken McHardie on LinkedIn.