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Show your stakeholders the finished project on day one.

Your project might not deliver for a year. At kickoff, I show everyone the finished result as a short animated story, so they all agree on what’s being built. At go-live, the same story trains your staff.

Ken McHardie · Brisbane, Australia · Almost 30 years on corporate IT projects

A project timeline from kickoff to go-live. The finished result at go-live is carried back to kickoff and shown there as a five-scene story. At go-live, the same story becomes a training scenario.
Start with the end in mind. The finished result, shown at kickoff.Kickoff: project vision video · Go-live: story-based e-learning

Project work inside 28 organisations, including

  • BP
  • IBM
  • Microsoft
  • Sonic Healthcare
  • Queensland Police
  • Petro-Canada

What I make

Three ways to work with me

Same method each time: start with the end.

For project managers

Project vision video

Your finished project as a short animated story. Every stakeholder, in every office, sees the same result before the build starts.

Why it works →

Usually 2–5 minutes

For learning and HR teams

Story-based e-learning

Rise 360 courses built on a story your staff recognise, instead of steps and a quiz.

How it’s different →

Rise 360 · desktop and mobile · SCORM for your LMS

For any business

Business explainer video

A short video that tells one client’s story: where they start, and where you get them.

Who it’s for →

Small business to corporate

The problem at kickoff

Everyone nods. Nobody pictures the same thing.

Kickoff day. Stakeholders flown in from other cities, maybe other countries. A long deck, and a project document few of them will finish. Everyone nods, then goes home picturing a different project.

The gap surfaces months later, in testing, as rework, scope creep and a steering committee asking why the system isn’t what they expected.

Five stakeholders each imagine a different result from the same slide deck. After watching one story, all five imagine the same result.
Five people. Five different pictures.

The idea

Start with the end in mind.

Good projects agree on the finished result before anyone builds it. That keeps scope in check. A project vision video does it in a few minutes.

Amazon

Amazon writes up the finished customer experience first, then works backwards to what to build.

Colin Bryar & Bill Carr, Working Backwards, 2021

5 minutes

Kotter’s test for any change: if you can’t explain the vision “in five minutes or less” and see it understood, you’re not done.

J. P. Kotter, Harvard Business Review, 1995

47%

Nearly half of unsuccessful projects miss their goals because of inaccurate requirements management.

PMI, Pulse of the Profession: Requirements Management, 2014

Vision videos

Software researchers call this a vision video: a short film of the future system in use. It builds shared understanding where text falls short.

Karras, Schneider & Fricker, Journal of Systems and Software, 2020 · Nagel et al., Requirements Engineering, 2023 and 2024

Results

A 40-page deck, or one short story.

A project manager on a multimillion-dollar healthcare project had a 40-page PowerPoint, a thick specification, and doctors flying in from across Australia. She didn’t give me the slides. We talked. About five days later she had a two-minute story of one patient using the finished system. Everyone understood it, and it changed how the project was delivered.

The briefing she had

  • A 40-page PowerPoint
  • A thick specification
  • Stakeholders flown in from across Australia

What they saw

  • A two-minute story, made in about five days
  • One patient, start to finish
  • Everyone understood the outcome

Watch this video, and four more examples →

How it works

We discuss your project. I make the story.

After almost 30 years building and documenting complex systems, I talk to you the way you’d talk to your own team.

  1. Stage 1

    Conversations

    You talk me through the project. I come back with questions.

  2. Stage 2

    Storyboard and script

    I storyboard the user journey, stage by stage. The script is written within it, so every point you need is covered. You sign off both.

  3. Stage 3

    Production

    AI tools make the scenes, animation and voiceover from the storyboard and script.

  4. Stage 4

    Kickoff

    Play it at kickoff, and send it to everyone who couldn’t be in the room.

Story-based e-learning

Your staff practise the job, not the Next button.

Most e-learning lists the steps, then tests them. People click Next until it says 100%, then move on.

My courses tell a story: someone like your staff, a real problem, the wrong way, then the right way. Then it’s their turn. On a project, it’s the kickoff video’s story.

A tell-then-test course: four steps listed on a slide, then a quiz asking what step 3 is, then the progress bar reaches 100% and says Completed.
Tell, then test: four steps, a quiz, done at 100%.
A story course: Sam takes his first call on the new system, a customer has been charged twice, Sam tries the old way and the customer waits, a colleague shows the same four steps in the new system, the refund is raised and the customer kept, then it is the learner’s turn.
Story: the same four steps, lived by someone like your staff.

Want this inside your own learning team? I also take six-month contracts as an instructional designer or e-learning producer. Start a conversation →

Business explainer video

Explain what you do, from your client’s side.

Most businesses describe themselves with a list of services. An explainer video tells the story of one client instead: where they start, and where you get them.

It works on a small business website, a corporate team’s intranet or in a pitch. Same method as the big projects: start with your client’s future.

About

Ken McHardie

PRINCE2 FoundationITIL v3 FoundationBrisbane, Australia

Most people see a handful of major projects in a career. I’ve been an IT contractor all my working life, so every job was a project.

Ten years as a developer, building more than 30 commercial databases. Then almost 20 as a technical writer on major projects. I’ve seen what makes projects succeed, and watched them fail.

I’ve built e-learning for corporate teams since 2005, ran my own e-learning company, LearnByCartoon, and still build courses in Articulate Rise 360.

Storytelling consultants teach your leaders to tell stories. I make the story of your project, your business or your service.

Also available for six-month contracts as a technical writer, instructional designer or e-learning producer.

Contact

Start with a conversation.

Tell me what you need and when you need it.

Prefer LinkedIn? Message Ken McHardie on LinkedIn.