Half a metre
A forklift misses a picker by half a metre and nobody writes it down. Then the safety course opens on that moment, from her side.
Learning and HR · Aged care
The moment the rules matter.Aged care compliance training video.
Staff passed the compliance quiz. Then a busy morning, and the moment the slides never showed them.
1:18 · Film-style · Aged care
What the film says
Joan is eighty-four. She likes her tea at seven, and she likes to choose her own clothes. Since the new Aged Care Act started last November, her rights sit at the centre of her care.
Tom joined the morning shift last month. He did the training: forty slides on the Statement of Rights, and a quiz at the end. He passed.
At seven, the floor is busy. Tom picks an outfit for Joan to save time. Joan goes quiet.
Nobody meant any harm. But the slides never showed him that moment. Now picture the training as a story.
A care worker like Tom, a resident like Joan, a busy morning. The wrong way: he chooses for her. The right way: he lays out two outfits and asks.
It takes ten seconds. Then it's Tom's turn, in a fresh situation, making the same kind of choice. That's story-based training.
The rules stay the same. Your staff see the moment they matter. I've made change and go-live videos for an aged care provider's two thousand five hundred staff, and I've built story-based training since two thousand and five.
If your training covers the rules but not the moments, I'm happy to talk. Message me on LinkedIn.
Want one like this for your training? I quote each job, and the film drops into Rise 360 or your LMS.
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Contact
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Prefer LinkedIn? Message Ken McHardie on LinkedIn.