Friday, 4.52
A fake payroll email lands at 4.52 on a Friday, and he types his password. The cyber module, told from inside his inbox.
Learning and HR · Aged care
Staff passed the compliance quiz. Then a busy morning, and the moment the slides never showed them.
1:18 · Film-style · Aged care
Joan is eighty-four. She likes her tea at seven, and she likes to choose her own clothes. Since the new Aged Care Act started last November, her rights sit at the centre of her care.
Tom joined the morning shift last month. He did the training: forty slides on the Statement of Rights, and a quiz at the end. He passed.
At seven, the floor is busy. Tom picks an outfit for Joan to save time. Joan goes quiet.
Nobody meant any harm. But the slides never showed him that moment. Now picture the training as a story.
A care worker like Tom, a resident like Joan, a busy morning. The wrong way: he chooses for her. The right way: he lays out two outfits and asks.
It takes ten seconds. Then it's Tom's turn, in a fresh situation, making the same kind of choice. That's story-based training.
The rules stay the same. Your staff see the moment they matter. I've made change and go-live videos for an aged care provider's two thousand five hundred staff, and I've built story-based training since two thousand and five.
If your training covers the rules but not the moments, I'm happy to talk. Message me on LinkedIn.
Want one like this for your training? Story videos from A$6,500 + GST, ready for Rise 360 or your LMS.
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HR, IT and Facilities each did their part. On Monday, the new starter had no laptop and no pass.
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Prefer LinkedIn? Message Ken McHardie on LinkedIn.