Half a metre
A forklift misses a picker by half a metre and nobody writes it down. Then the safety course opens on that moment, from her side.
Learning and HR · Retail
The first Saturday.Staff induction training video for retail.
A new starter sat through a morning of induction slides. On his first Saturday, a mother asks if a loaf has nuts, and he guesses.
1:13 · Animated explainer · Retail
What the film says
Saturday, seven in the morning. Jordan's first real shift at the bakery. On Thursday, he did the induction: a morning of slides in the back room.
The brand's history. The values. The fire exits.
Where the till is. Now the queue is out the door. A woman holds up a loaf and asks, does this have nuts in it?
Her son is allergic. Jordan doesn't know. The manager is at the oven.
He guesses. The slides covered the fire exits. They never covered this.
Now picture his induction as a short story. A new starter like Jordan, on a Saturday like his. The wrong way: he guesses.
The right way: he says, let me check that for you, and finds the allergen folder under the counter. It takes twenty seconds. Then it's Jordan's turn, with a new customer and a new question.
He watches it on his phone before his first shift, and so does every new starter, in every store. That's story-based training. At Explainer Makers, we've made hours of animated training, including a sixteen-part course that runs to three hours.
If your new starters learn the slides but not the job, we're happy to talk. Just visit explainermakers.com or send a message on LinkedIn.
Want one like this for your training? I quote each job, and the film drops into Rise 360 or your LMS.
More films
More films.Every one made the same way.
Sixty pages
Everyone passed the privacy course, and a colleague’s pay details still went to the wrong Michael. Then the same Rise lesson, opened with his story.
Friday, 4.52
A fake payroll email lands at 4.52 on a Friday, and he types his password. The cyber module, told from inside his inbox.
The declined card
A fraud hold declines a 72-year-old’s card at the checkout. The same procedure, with a different first sentence.
Contact
Start a conversation.Tell me what you need, and when.
A line or two is enough. I’ll come back to you by email.
Prefer LinkedIn? Message Ken McHardie on LinkedIn.