The new bill
A new billing system goes live without a hitch. Then a customer’s first bill looks nothing like the last, and she thinks it’s a scam.
IT programmes · Hospital
Rose’s record.Healthcare system rollout video.
One new patient record for every hospital in the region. The rollout starts with one patient’s day on it, from the ambulance to her GP.
1:22 · Cartoon · Hospital
What the film says
One new patient record, for every hospital in the region. Thousands of clinicians, all trained before go-live. Most of them get a login, a two-hour session and a guide.
Rose is seventy-nine. She falls at home and goes to the regional hospital. That night, she's transferred to the city.
The old way, her story goes with her on paper and over the phone. The city team asks her the same questions three times. Now picture the rollout starting with a short story of Rose's day on the new record.
The regional nurse records her fall. The ambulance crew sees her medications. The city doctor opens the same record.
The pharmacist checks her doses. Her GP has the discharge summary the morning she goes home. Every clinical group sees its moment in Rose's day, and why the record matters to the next person who treats her.
At Explainer Makers, we made a two-minute kickoff story for a healthcare IT project. It took the place of a forty-page PowerPoint. The project manager said they all understood it, and it changed the way they delivered the project.
If your health service has a new system coming, we're happy to talk. Just visit explainermakers.com or send a message on LinkedIn.
Want one like this for your project? Story videos from A$6,500 + GST, script and storyboard included.
More films
More films.Every one made the same way.
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SAP go-live Monday
A maintenance planner can’t raise a work order on go-live Monday. Then the same project starts with the end.
Go-live night
A hospital system goes live at midnight. At 2 am, a night nurse can’t find the medication screen.
Contact
Start a conversation.Tell me what you need, and when.
A line or two is enough. I’ll come back to you by email.
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