The new bill
A new billing system goes live without a hitch. Then a customer’s first bill looks nothing like the last, and she thinks it’s a scam.
IT programmes · Mining
SAP go-live Monday.ERP go-live and change video.
A maintenance planner can’t raise a work order on go-live Monday. Then the same project starts with the end.
1:19 · Cartoon · Mining
What the film says
SAP's mainstream maintenance for its older ERP ends at the end of 2027. For a lot of companies, that means a new system, new screens, and thousands of people changing how they work, all in one go-live. Meet Sam.
He plans maintenance at a mine site. Twelve years in the old screens. He can raise a work order with his eyes shut.
On go-live Monday, he can't find it. The crew is waiting. The truck stays parked.
Now multiply Sam by three thousand. Picture the same project starting with the end. Before the build, a short animated story shows Sam's Monday after go-live: the new screen, the work order, the truck rolling out.
The steering committee sees it. The site teams see it. Everyone agrees on what's being built.
Then, at go-live, the same story becomes Sam's training. He's already seen his Monday. He just does it.
One story, from kickoff to go-live. I've spent almost thirty years inside twenty-eight organisations' projects, including BP, Santos and Suncor. I storyboard the user's day, you sign it off, and I make the story.
If your SAP move is on the calendar, I'm happy to talk. Message me on LinkedIn.
Want one like this for your project? Story videos from A$6,500 + GST, script and storyboard included.
More films
More films.Every one made the same way.
Rose’s record
One new patient record for every hospital in the region. The rollout starts with one patient’s day on it, from the ambulance to her GP.
One week after go-live
Nine departments, one new grants system, and nine different pictures of it. Then the kickoff opens with one person’s first week after go-live.
Go-live night
A hospital system goes live at midnight. At 2 am, a night nurse can’t find the medication screen.
Contact
Start a conversation.Tell me what you need, and when.
A line or two is enough. I’ll come back to you by email.
Prefer LinkedIn? Message Ken McHardie on LinkedIn.